Help & FAQ

Answers to common questions. Still stuck? Contact us.

Getting started

Is HalalZawaj free to join?+

Yes, creating a profile and browsing is free. Any future paid features will always be clearly labelled before you pay for anything.

Who can join HalalZawaj?+

Any practising Muslim aged 18 or over who is genuinely seeking marriage. HalalZawaj was built especially for Ethiopian, Eritrean, Somali, Kenyan, and Ugandan Muslim communities, and welcomes members from anywhere.

What is the Wallahi Wabillahi oath?+

At registration, every member takes an oath — “Wallahi Wabillahi, I swear in the name of Allah, I am here with genuine intentions of marriage.” It's our way of keeping the community sincere from the very first step.

Privacy and photos

Who can see my photo?+

Nobody, by default — your photo stays private until you turn on “show my photo to everyone” in your profile settings, whenever you're ready. It is entirely your choice, and is not tied to matches or interests.

Who can see my contact details?+

Your email is never shown publicly. It's revealed only to a member you've matched with.

Why do sisters need to add a Wali?+

Wali (guardian) involvement is central to how HalalZawaj works. A sister's Wali name and phone number are required at registration, kept private, and shared only with an accepted match — so her family is part of the conversation from day one.

Matching

How does matching work?+

Browse profiles and express interest in someone. If they accept, you become a match — contact details (and the Wali's details, for sisters) unlock for both sides. Photo visibility is separate and always up to each member.

Can I decline an interest?+

Yes, at any time, without needing to give a reason.

I can't find anyone in my country — what should I do?+

Try widening your search filters, especially country and age range. New members join regularly, and many are open to relocating.

Safety

How do I stay safe while using HalalZawaj?+

Involve your family and Wali early, meet only in safe and appropriately chaperoned settings, and never send money to anyone you meet on the platform. See our Terms of Service for full safety guidance.

How do I block or report a member?+

Open their profile and tap Block. You'll be asked to choose Just block, or Block and report — reporting also blocks them and sends your reason to our team for review. You can also always email hello@halalzawaj.org.